Your cart is currently empty
Ekilibrio LLC
San Juan, Puerto Rico
Effective Date: September 23, 2026
Ekilibrio LLC (“Ekilibrio,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with us, or purchasing products through our online store.
This Privacy Policy explains the types of information we may collect, how we use and disclose that information, and the choices available to you.
When you visit our website, place an order, create an account, request information, subscribe to marketing communications, or otherwise interact with Ekilibrio, we may collect information such as:
We may also automatically receive certain technical information when you use our website, such as IP address, browser or device information, pages visited, referring information, and information collected through cookies or similar technologies.
Payments made through our online store may be processed by third-party payment service providers.
Depending on how our checkout system is configured, Ekilibrio may not directly receive or store your complete credit or debit card number. Payment processors may collect and process payment information according to their own privacy and security policies.
We may use personal information to:
Our website may use cookies and similar technologies to operate the online store, remember preferences, maintain shopping-cart functionality, understand website usage, improve performance, and support analytics or advertising functions.
The cookies and technologies used may depend on the website, e-commerce, analytics, and advertising services implemented by Ekilibrio.
You may be able to control certain cookies through your browser settings or through any cookie-management options made available on our website. Disabling certain cookies may affect website functionality.
We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, including providers that assist with:
These parties may receive information necessary to perform their respective services.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our legal rights, customers, business, or others.
Ekilibrio does not sell personal information for money as part of its ordinary retail business operations.
Certain advertising or analytics technologies, if used on our website, may involve disclosures of information that are treated differently under particular privacy laws. Where applicable, we will provide any notices or choices required by law.
If you elect to receive promotional emails or other marketing communications from Ekilibrio, we may use your contact information to provide information about products, promotions, new arrivals, events, or special offers.
You may unsubscribe from marketing emails by using the unsubscribe mechanism provided in the communication or by contacting us.
Unsubscribing from promotional communications does not prevent us from sending transactional or service-related communications concerning an order, payment, delivery, return, or other customer-service matter.
We use reasonable administrative, technical, and organizational measures appropriate to our operations to help protect personal information.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted or stored electronically.
We may retain personal information for as long as reasonably necessary for the purposes for which it was collected, including completing transactions, maintaining business and tax records, providing customer service, resolving disputes, preventing fraud, and satisfying applicable legal obligations.
Retention periods may vary depending on the nature of the information and applicable requirements.
Depending on applicable law and the circumstances, you may contact Ekilibrio to request information about personal information we maintain about you or to request correction or deletion of certain information.
Some information may need to be retained when required for legitimate business purposes, transaction records, tax or accounting obligations, fraud prevention, dispute resolution, or legal compliance.
Our online store is intended for general retail customers and is not directed to children for the purpose of collecting personal information.
We do not knowingly seek to collect personal information from children in violation of applicable law.
Our website may contain links to or integrate services operated by third parties.
Ekilibrio is not responsible for the privacy practices of independent third parties. We encourage customers to review the privacy policies of third-party websites and services before providing personal information.
If Ekilibrio is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
We may update this Privacy Policy periodically to reflect changes in our business practices, website features, service providers, or applicable legal requirements.
When appropriate, the revised policy will be posted on our website with an updated effective date.
If you have questions about this Privacy Policy or how Ekilibrio handles personal information, please contact:
Ekilibrio LLC
San Juan, Puerto Rico
Email: [email protected]
Telephone: 787-600-8627
Website: https://www.ekilibriopr.com/us/service/about